Complaints book

COCINA CON ALMA S.A.C. - 20612862401

AV. ALFREDO BENAVIDES NRO. 4850 URB. PROLONGACION BENAVIDES LIMA - LIMA - SANTIAGO DE SURCO

In accordance with the provisions of the Consumer Protection and Defense code, we have a Complaints Book at your disposal so that you can register your complaint or claim about an order or transaction carried out through our pages.

Identification of the complaining consumer

Full name

Address

Identity document

Document number

Phone / mobile phone

I am a minor

Name of Father / Mother / tutor

Address

Phone / mobile phone

Identification of the contracted asset

Product

Service

Amount claim

Description

Consumer Claim and Order Detail

Claim

Complain

Select a local

Detail

Order

* The formulation of the claim does not prevent resorting to other means of dispute resolution nor is it a prerequisite for filing a complaint with INDECOPI.

* The provider must respond to the complaint within a period not exceeding fifteen (15) calendar days, being able to extend the period for an additional fifteen (15) days, prior communication to the consumer.